Questions & Answers

TheKinsman Booking uses integrated Stripe processing to require a card on file or a non-refundable deposit for every booking. If a client misses their appointment, you can automatically trigger a custom cancellation fee defined by your shop's policy. This eliminates empty-chair revenue loss.

Yes. TheKinsman Booking supports CSV imports from most major barbershop platforms including Squire, Vagaro, and Booksy. Our white-glove onboarding team also assists with manual migrations for premium plan members at no additional cost.

No. TheKinsman Booking operates on a month-to-month basis with no contracts. If our tools don't help your barbershop grow, you're free to cancel at any time without penalty or exit fees.

TheKinsman Booking employs bank-grade AES-256 encryption for all stored data. Your clients' payment information is never stored on our servers — it is handled entirely by PCI-compliant payment gateways through Stripe.

Yes. TheKinsman Booking Professional and Enterprise tiers support unlimited barbers with individual schedules and separate revenue tracking per chair, while maintaining a unified booking experience for clients.

TheKinsman Booking doesn't take a commission or cut of your services. You only pay standard Stripe processing fees (typically 2.9% + 30¢ per transaction). Your hard-earned money stays with you.

Absolutely. You can upload high-resolution portfolio photos, set your brand colors, and choose between several editorial-style layouts to ensure your booking page reflects your barbershop's identity and vibe.

Our priority support team is available via live chat from 8 AM to 8 PM EST with typical responses under 5 minutes. Outside business hours, our comprehensive knowledge base and AI assistant handle common issues instantly.